Sometimes you just need to sleep on it. That's why we offer a 100-night sleep trial to make sure your body loves your new bed. Sleep on your Urban Mattress for 100 nights and, if you aren’t completely thrilled with your purchase, we’ll work with you to find a model that fits. If you purchased in one of our retail locations, we're pleased to offer one free comfort exchange to a different model (not a different size of the same model). Your exchange can be initiated beginning 30 days, but no more than 105 days, after your mattress arrives. To be eligible for an exchange, the bed must be unsoiled and free from damage. If you would like to exchange your mattress, start by contacting us here.